Shipping policy
Shipping Policy
Welcome to Trendora! We’re committed to delivering your order quickly, safely, and smoothly. Please review our shipping policy below for details about processing times, shipping estimates, and delivery information.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
During high-demand periods, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.
Shipping Times
Estimated delivery times may vary depending on your location.
Estimated Delivery Times:
- United States: 7–10 business days
- Canada: 7–10 business days
- United Kingdom: 7–15 business days
- Australia: 7–15 business days
- Europe: 7–18 business days
- Rest of World: 10–20 business days
Please note that shipping times are estimates and are not guaranteed.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (if available).
Please allow 2–5 business days for tracking information to update.
Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout.
Trendora is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping address, contact us immediately at:
support@trendora.com
Lost, Delayed, or Stolen Packages
Trendora is not responsible for shipping carrier delays, customs delays, or packages marked as delivered but reported missing.
If your package is significantly delayed, please contact us and we’ll do our best to assist you.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your local government.
These charges are the responsibility of the customer.
Damaged Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging.
We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any shipping-related questions, please contact us read more...